Here at Kandy Vape, we don’t have any refund and return policies. That means once you buy any of our products or services like e-juice, nic salt, vape device, hardware, battery, and accessories you can’t get your money back or return the product. So, we request you to double-check your product before purchasing or placing any order.

 

From our side, we guarantee you that you will receive the exactly described product from our website and there will be no error or damage to the product. All products dispatched from our warehouse are thoroughly checked and tested before they are dispatched to our customers. And our trusted delivery partner Steadfast will deliver your product to your door with great care.

Orders may be edited up to 10 minutes after being placed. Please inform us within 10 minutes to make any changes. After that time, the order will be considered correct and final.

You can cancel your order before it is sent to our delivery partner. Once the order is with the delivery partner, it cannot be canceled.

We can’t specify the exact time you have to cancel your order. We might send it to our delivery partner instantly or after some time. Therefore, if you change your mind, we recommend contacting us as soon as possible.